Southwest Arkansas Telephone Co-op., Inc. (SWAT) is the Eligible Telecommunications Carrier for universal service purposes within its prescribed service area. Our service area is Bloomburg, Doddridge, Emerson, Fouke, Fulton, Garland, Trigg and Washington which also includes Genoa, McNab, Columbus and Ozan communities. Universal service was established to help provide essential telecommunications services to all citizens.
SWAT provides single party residential service for $10.15 per month. The single line business rate is $18.65 per month. Our customers receive one copy of the annual local directory without charge and access to Emergency Services, Directory Assistance, Local Usage, Long Distance Carriers, Operator Services, Telecommunications Relay Services, Touch Tone Service, Toll Blocking Services, and other Services designated for persons with disabilities. Use of these services may result in additional charges.
SWAT offers Lifeline Discount to qualified low-income customers. The Lifeline Discount in Arkansas provides $9.25 off the basic monthly phone charges ($12.75 in Texas). No charge Toll Blocking and a waiver of the deposit if Toll Blocking is selected are also available to qualifying Lifeline customers.
If you have any questions about qualifications for the Lifeline program or to request an application, please contact SWAT at (870) 653-8222. Customers can report service trouble twenty-four hours a day, seven days a week at (870) 653-6222. Our office is located at 2601 East Street, Texarkana, AR 71854-8073.
Telephone Co-op., Inc.