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Reward pros who don’t take advantage

Dear Heloise: I was interested in the article about unplugging electrical components for several minutes to reset them.

My grandson and his friend were playing around with the TV set, continually shutting it on and off until it wouldn’t come on at all! His dad called several repair shops for an estimate, and it was very ex-pensive. The last shop told him to unplug the TV overnight and in the morning plug it back in. Sure enough, it worked!

What a great guy to tell him that—he could have charged him to bring it in and done the same thing. My son told him he would recomme...
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