Cable One, the local provider of cable and other media services, has begun to help out employees affected by the partial government shutdown that began Dec. 22.
David Wall, general manager of Cable One in Texarkana, says helping out customers who encounter financial difficulty is nothing new.
"We don't have any requesting assistance with their bills and services here in town yet concerning the shutdown, but we answer the phones for Cable One in other towns," he said. "Our customer service representatives have been helping out customers in those other towns."
Wall said customers are encouraged to contact Cable One in case they need assistance.
"At Cable One, we want to do right by our customers. And occasionally, government shutdown or other situations, a customer might need a bit of assistance to get through. So we do things like extending billing, waiving penalties and the like," he said.
"On one occasion I know of, one of our customers had put a deposit in an account, but then ran into difficulty," Wall said. "We returned it to help them through."