TEXARKANA, Ark. -- Dierksen Hospice has been named a 2022 Hospice Honors recipient by HEALTHCAREfirst, a leading provider of billing and coding services and advanced analytics.
Hospice Honors is a program that recognizes hospices providing the highest level of quality as measured from the caregiver's point of view.
"Hospice Honors recipients are industry leaders in providing quality care and constantly seeking ways to improve," HEALTHCAREfirst executive Ronda Howard said in a news release. "We are honored to be aligned with such high performing agencies like Dierksen Hospice and we congratulate them on their success."
Award criteria were based on Hospice Consumer Assessment of Healthcare Providers and Systems survey results for an evaluation period of October 2020 through September 2021. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures.
Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst's Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions.
HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions.
Dierksen Hospice program director Emily McCasland, RN, CHPN, credits earning this recognition to a strong dedication to quality patient care, strong community partners and a strong, compassionate team of healthcare professionals.
"Dierksen Hospice is dedicated to the services we provide to those we serve," she said. "We've always been a top performer in our industry and will continue to strive to be the best."
(Visit HEALTHCAREfirst's website at healthcarefirst.com to learn more about HEALTHCAREfirst's Hospice CAHPS survey program as well as the Hospice Honors awards.)