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TEXARKANA, Texas Collom & Carney Clinic Association has announced new precautions being implemented in response to the COVID-19 spread.

These changes are necessary to protect the safety of patients, their caregivers and employees, according to a news release from Collom & Carney.

All Collom & Carney Clinics changes:

- Only one guest or caretaker per patient will be allowed inside the clinics.

- Enter the Cowhorn Creek Road clinic from the front entrance only.

- Everyone who enters the Cowhorn Creek Road clinic will be screened to determine if they need to wear a mask.

For patients with an appointment:

Contact your provider to determine whether your appointment needs to be rescheduled or if you will need to be seen. Also contact your provider:

- If you have a fever or had a fever in the past two weeks but not confirmed to have the flu.

- If you have traveled outside the Texarkana region or been on a cruise.

- If you have been in contact with someone who has tested positive for COVID-19.

For patients without an appointment:

Call the clinic first, so proper prescreening may be conducted over the telephone.

Pediatric appointments:

- Clinic hours have changed based on child.

- Children who are not showing any signs of illness will be seen before noon.

- Children who are ill will be seen in the afternoon and in the night clinic.

- Saturday clinic will continue to be open from 10 a.m. to 12 p.m.

- Parents and guardians are being asked not to bring additional siblings or friends with them to the clinic during the afternoon appointments.

- After checking in, young patients and their parent or guardian can wait in their car until the exam room is ready. You will be notified on your cellphone.

Virtual visits:

- Telemedicine services have been expanded to include Medicare and Medicaid patients for common office visits, mental health counseling and preventive health screenings during this pandemic.

- Collom & Carney is expanding its telemedicine services by making more providers available.

- For more information on Collom & Carney's telemedicine program, visit cccahealth.com and search for virtual visits underneath the "For Patients" tab at the top of the page.

Please remember to follow all health and safety guidelines offered by the Centers for Disease Control and Prevention.

That includes thoroughly washing your hands with soap and water or using hand sanitizer that has at least 60% alcohol.

If you have any questions, please contact your provider's clinic. Phone numbers can be found at cccahealth.com.

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